What documents can be shared using CareAlign?

CareAlign streamlines health information exchange by supporting a wide range of clinical documents, including clinical notes, lab results, imaging reports, care summaries, referrals, and other attachments containing patient health information.

Can providers exchange records outside their organization?

Yes. CareAlign supports secure point-to-point messaging with external providers using compatible email and EMR systems that support secure messaging protocols.

Is CareAlign HIPAA compliant?

Yes. CareAlign is built for secure healthcare communication and supports HIPAA-compliant messaging and protected clinical data exchange.

secure messaging healthcare

Simplify Secure Provider Communication

Improve care coordination with HIPAA-compliant messaging and seamless clinical data exchange.

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Communication Gaps Create Care Delays

Fragmented data and interoperability challenges slow referrals, discharges, and patient care decisions.

Fragmented Provider Communication

Without interoperability, care coordination and medical record exchange rely on time-consuming processes like phone calls, faxing, and handwritten notes.

Limited External Data Access

Accessing out-of-network patient records can be slow and inconsistent, leading to incomplete information and delayed clinical decisions.

Manual Referral Coordination

Without centralized communication tools, referral workflows can become inefficient, increasing administrative burden and slowing transitions of care.

Duplicate Procedure Risk

When providers lack access to shared clinical information, duplicate tests and procedures become more common, increasing costs and care delays.

Connected Clinical Messaging

SSI’s CareAlign® enables secure, HIPAA-compliant communication between healthcare providers through point-to-point messaging and attachment sharing across organizations.

Users can send secure messages to providers using email or EMR systems that support secure messaging protocols. With optional CareExchange integration, organizations can also access external clinical data through HIEs, eHealth Exchange, and QHIN-connected networks.

Let’s Lower Costs and Drive Better Outcomes

Connect with our team to get started.

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Prior Authorization

Denial Management

Claims & Clearinghouse

Eligibility

Remittance Management

Insights & Analytics

Quality Measurement

Payer Claims Operations

Prior Authorization

Denial Management

Claims & Clearinghouse

Eligibility

Remittance Management

Insights & Analytics

Quality Measurement

Payer Claims Operations

Prior Authorization

Denial Management

Claims & Clearinghouse

Eligibility

Remittance Management

Insights & Analytics

Quality Measurement

Payer Claims Operations

Prior Authorization

Denial Management

Claims & Clearinghouse

Eligibility

Remittance Management

Insights & Analytics

Quality Measurement

Payer Claims Operations

Smarter Provider Communication

Secure messaging built for speed, coordination, and better outcomes.

Secure Provider Messaging

Send HIPAA-compliant messages and attachments securely between providers, departments, and external care teams.

Referral Coordination

Streamline referrals and transitions of care with faster communication between providers and discharge teams.

Attachment Sharing

Share clinical documentation, patient records, and supporting files securely without relying on faxes or manual processes.

CareExchange Integration

Expand access to external clinical data through HIEs, eHealth Exchange, and QHIN-connected national networks.

White-Labeled QHIN Support

QHINs can offer CareAlign as a branded solution to improve provider network communication and data exchange.

Operational Efficiency

Reduce delays, manual work, and administrative overhead across patient tracking and provider coordination workflows.

Effective Communication Across Care Teams

01

Connect Providers Securely

CareAlign establishes secure messaging pathways between providers, supporting HIPAA-compliant communication across organizations and systems.
02

Exchange Messages and Records

Providers can send secure messages and attachments directly to users on supported email platforms or EMR systems.
03

Access External Clinical Data

With CareExchange integration, users can retrieve patient data from HIEs, eHealth Exchange, and QHIN-connected national networks.
04

Coordinate Care Faster

Clinical teams improve referral management, discharge planning, and patient transitions with real-time communication and shared records.
05

Improve Outcomes and Efficiency

Better access to complete patient information reduces delays, duplicate testing, and administrative burden across the care continuum.