electronic health record implementation

Each client is paired with an SSI project manager, whose role is to guide you through the implementation process. A client-specific project plan and schedule is created to determine activities required to achieve your desired timeline.

SSI performs its standard provisioning and setup services to adequately prepare clients for the software implementation. For implementation of SSI Billing, this stage also includes a review of client files and suggestions for improving the validation rate.

(On-Site or Remote)

This stage consists of a 3-day working session to help client personnel develop a better understanding of current processes, identify opportunities to incorporate best practices and establish new system processes. For SSI Billing implementations, SSI representatives also confirm edit and validation decisions and review system management activities.

System configuration and testing are completed based on information gathered in the Discovery and Setup session. This includes the preparation of training materials to align with client processes.

(On-Site or Remote)

End-user training is conducted to ensure users have a thorough understanding of system processes and proper utilization of the software for completing individual responsibilities. At this stage, we also work with clients to ensure readiness for go-live and follow up directly with end-users on training inquiries.

(On-Site or Remote)

SSI provides assistance during the initial 3 go-live days, including one-on-one guidance to system administrators and end users regarding daily SSI processes, along with confirmation of other integral functions.