Claims Status Solutions

Flexible options that automate payer follow-up

Download Fact Sheet

Automate Claims Status and Get Paid Faster

Detect problems sooner, reduce rework, and accelerate cash flow

Excessive Manual Follow-up

Labor-intensive status checks via phone calls, emails, faxes, and payer portal logins result in hours spent on low-value tasks rather than resolving critical issues.

Slow Identification of Exceptions

Unnecessary follow-up and a lack of timely insight hinder early detection of denials, payer delays, and missing information.

Fragmented Data

Disparate systems and payer-specific workflows create incomplete, hard-to-interpret status information.

Higher Denial Risk and Delayed Cash Flow

Reactive follow-up leads to missed deadlines, rework, longer reimbursement cycles, and delayed appeals preparation.

Turn Claims Status into Action

SSI’s claim status solutions automate status retrieval across payers and deliver an actionable view of claim performance. By surfacing at-risk claims earlier, proactive intervention is possible, manual effort is reduced, and reimbursement is faster. Based on your payer network and unique business needs, our options for claims status lower cost-to-collect and improve cash flow.

Let’s Lower Costs and Drive Better Outcomes

Connect with our team to get started.

Request a Demo

Prior Authorization

Denial Management

Claims & Clearinghouse

Eligibility

Remittance Management

Insights & Analytics

Quality Measurement

Payer Claims Operations

Prior Authorization

Denial Management

Claims & Clearinghouse

Eligibility

Remittance Management

Insights & Analytics

Quality Measurement

Payer Claims Operations

Prior Authorization

Denial Management

Claims & Clearinghouse

Eligibility

Remittance Management

Insights & Analytics

Quality Measurement

Payer Claims Operations

Prior Authorization

Denial Management

Claims & Clearinghouse

Eligibility

Remittance Management

Insights & Analytics

Quality Measurement

Payer Claims Operations

Decrease Time to Payment

SSI’s Claims Status Solutions work alongside other claims management solutions to improve visibility and reduce administrative waste. Automated status checks shift the focus from reactive follow-up to proactive, insight-driven action, helping providers reduce costs and get paid faster.

Reduce Manual Effort

Seamlessly retrieve claim status updates, enhance efficiency, and eliminate costly, slow follow-up via payer portals, email, phone, and fax.

Improve Visibility with Flexible Options

Depending on the selected claims status solution(s), SSI automatically displays the status within the system. The data shown in SSI can also be imported into any integrated EHR system.

Increase Productivity

Achieve an exception-based process, working on the claims that need attention, reducing manual review, and helping staff focus on high-impact issues.

Get Paid Faster

Accelerate cash flow from expedited responses to payer requests, appeal packages, and payment reconciliation.

Drive Efficiency Within Epic

Providers using the Epic EHR system can enhance their Payer Status Query functionality with a bidirectional interface between Epic and the SSI Clearinghouse, which provides payer responses that automate any workflow established in Epic.