Leadership Team

Setting the tone for a service-oriented, people-first culture.

Each member of our leadership team brings a unique background and record of proven excellence to guide and propel the SSI mission. Together, their extensive experience in technology, revenue cycle, product development, and beyond provides our organization with a deep understanding of the challenges facing health systems and health plans today. Learn more about each member here.

James M Lyons

Chief Executive officer

James is the President and Chief Executive Officer. James served as Vice President and Chief Financial Officer at SSI prior to his current role. Before joining SSI, he served as Senior Vice President and Chief Financial Officer of Riverside Manufacturing Company. Previously, he was Vice President and Chief Financial Officer of Ryan Walsh, Inc. James earned a Bachelor of Science degree in Accounting and Economics from the University of South Alabama and is a Certified Public Accountant.

Diana Allen, PhD

President

Diana is a healthcare finance leader with more than 20 years’ experience in healthcare revenue cycle management. Serving as The SSI Group’s President, she is focused on growing and enhancing the company’s service and solutions, drawing on her experience in business development, quality improvement, and strategic direction. Prior to joining SSI, Diana honed her revenue cycle skills with companies such as GE Healthcare, McKesson Corporation, Meridian and Harvard Medical Faculty Physicians. Diana holds a doctorate degree from Colorado Technical University in Healthcare Administration and a master’s degree in Healthcare Administration from Cambridge College. She is also a contributing author to industry publications, as well as a national conference speaker on healthcare process improvement strategy.

Deborrah Short Rodrick

Chief Outcomes Officer

Deborrah currently serves as Chief Outcomes Officer. Deborrah has held the title of Executive Vice President of Client Services, EDI, Implementation and Chief Operating Officer at SSI. Prior to joining SSI in 1986, she served as Director of Information Systems for Springhill Memorial Hospital and prior to Springhill Medical Center she worked at the University of South Alabama’s Computer Servicing Department. Deborrah holds a dual Bachelor of Science degree in Computer and Information Science and Statistics. She also earned a double Bachelor of Arts degree in Psychology and Sociology from the University of South Alabama.

Eric Nilsson

Chief Technology Officer

Eric joined the SSI Group, LLC (SSI) as the Chief Technology Officer to lead SSI’s long-term technology vision. He brings nearly 30 years of experience in the software industry with the last 10 in healthcare technology. Prior to joining SSI, he served as the chief technology officer at Nextech and Surgical Information Systems (SIS), where he focused on SaaS, on-premise EMR and practice management solutions as well as inpatient and ambulatory surgery providers from large hospital networks to surgery centers. Eric graduated from The University of Toledo with a bachelor’s degree in Business Administration and Computer Systems.

Mike Freeman

Chief Growth Officer

As Chief Growth Officer, Mike is responsible for all sales and marketing activities, both with the client base and new business procurement. He most recently served as Senior Vice President of Sales and Marketing for Medhost, Inc. Previously, he held various sales leadership positions at Avega Health, McKesson, and Gerber Alley Health Systems. Mike earned his bachelor’s degree in Marketing from the University of Georgia.

Mark Blossom

Chief Data Operations Officer

As Chief Data Operations Officer, Mark has overall responsibility for all phases of payer connectivity, development and clearinghouse management. Additionally, Mark architects and executes continuing business improvement protocols for all operational and administrative divisions involving electronic payer interfaces and data compliance. Mark has more than 29 years’ experience in the healthcare industry including R&D, Implementation, and product development lifecycle. He has personally been involved with the design and development of SSI clearinghouse services and systems. Mark earned a degree in engineering from the University of South Florida.

Tom Turi

Chief Payer Officer

Tom joined the SSI Group, LLC as the General Manager of SSI Claimsnet, SSI’s solutions for payer facing solutions. Prior to SSI, Tom served as Executive Vice President of Comdata, and in senior management positions with Change Healthcare (formerly Emdeon), IBM Global Business Services-Healthcare Payer, PaySpan, National Processing Company, and First Data. Mr. Turi served as Co-Chair of the CORE Committee that established the Phase III CAQH CORE EFT & ERA Operating Rules. Additionally, over the past 20 years, Tom has launched and/or accelerated five multi-sided platforms transforming administrative services in multiple industries in the U.S., Canada, and globally. He earned a degree in Biology from Le Moyne College.