Reduce Response Delays. Lower Overhead Expenses.
Ensure easy access for providers to eligibility and claims status information via EDI
Increasing Call Volume
A growing number of calls from providers overwhelms call center staff and increases expenses.
IT Resource Constraints
Maintaining connectivity, EDI standards, data hosting, and compliance diverts IT teams from critical projects.
Slow Customer Service
Delayed manual responses to urgent claims and eligibility inquiries negatively affect provider satisfaction.
Enable Real-time Responses to Provider Inquiries
SSI provides health plans with data hosting services to deliver real-time eligibility and claim status transactions, reducing IT burden and admin expenses.
