What Does the Future Hold for Independent Ambulatory Surgery Centers?

As the interest for outpatient surgery centers grow, more attention is being paid to their operation; whether or not the services provided by outpatient surgery centers should increase; and whether or not Medicare should cover total joint replacement at such facilities. We take a look at these key issues surrounding ambulatory surgery centers.

Leveraging Technology to Improve Patient Satisfaction

Innovative solutions are being adopted at a climbing rate that are designed to improve patient outcomes, extend patient engagement, reduce healthcare costs and ultimately — improve patient satisfaction. Learn how healthcare technology is connected to patient satisfaction – and what you can do to improve in this area and increase revenue. 

Hospital Challenges & Solutions for Value-Based Payments

Industry surveys are showing that hospitals are behind CMS (Centers for Medicare & Medicaid Services) target dates for value-based payments implementation.  Only 23 percent of health systems expect to meet Medicare’s quality based payment target by 2019.  We found some helpful outlines, slides and tips for meeting this challenge.

The Healthcare Payer Situation in 2017

What will be the fate of the Affordable Healthcare Act under the new administration?  A look at The Healthcare Payer Situation early this year finds mergers blocked and a great deal of uncertainty about the exchanges.  

What is the Fate of Rural & Community Hospitals?

Rural hospitals are especially vulnerable to closure due to payment cuts because of their smaller operating margin. A recent report on indicators describing hospital performance shows 673 rural hospitals that are currently at risk for closure, and of the 673 hospitals identified, 68 percent are critical access hospitals (CAHs).

ACA Implementation Affects Emergency Rooms Nationwide

All across the nation, emergency departments (EDs) are experiencing crisis scenarios, such as overcrowding. The culprit? Patients inappropriately using the ED for care that doesn’t require emergent attention is filling the emergency rooms (ERs) and making it difficult...

RCM News: New Skills for Hospital Revenue Cycle Leaders

From C-Level leaders to revenue cycle teams, “streamlining” is one major theme as Medicare reimbursements, and patient satisfaction scores remain in play. And putting the right software in place with smart integration into workflows is essential for success in the year ahead.

How Bundled Payment Models Affect Hospitals

Bundled payment models form CMS for 2017 include a shift in Medicare payments from quantity to quality by creating strong incentives for hospitals to deliver better care at a lower cost.

Hospital Mergers, Health Plans, and Trust Issues

In a time of increasing hospital mergers and health plan jitters, will executives be able to work together? There’s that trust factor. And beyond that, will the Federal Government continue to block and slow the merger mania?

MACRA Requires SSN Removed from Medicare Cards by 2019

Like any new set of regulations set forth by the Centers for Medicare and Medicaid Services (CMS), the new MACRA provisions include many updates and changes, including the upcoming removal of Social Security Numbers from Medicare cards.

Hospital Price Transparency Crisis: Why its Difficult and How to Achieve it

How can hospitals first get clearer about pricing transparency in order to provide upfront pricing estimation to patients? We review how reports are demonstrating the need for increased transparency, how states are measuring up, why the challenge exists and what steps can be taken to transform the landscape.

Healthcare CyberSecurity Updates & Guidance

HIT security guidance from the government is in — Social Security numbers are out. We review new Healthcare CyberSecurity updates and guidance guidance as plans for a replacement to Social Security numbers move forward.

Overall Hospital Experience Profoundly Affected at the Front Desk

A patient’s interaction with the patient access staff is often overlooked or downplayed in our experience. But it can be a key piece to the revenue cycle puzzle. We’ll review a scenario for one hospital patient during the registration process that ruined their satisfaction with the entire hospital experience.