Patient Access

Here you will learn ways to improve hospital patient access systems through articles and insights we glean in patient access management for our clients.  You’ll find frequent news and updates with tips and strategies for your hospital revenue cycle and patient access management teams here.

The SSI Group develops and offers a complete patient access system called SSI Access Director to help hospital revenue cycle team control costs and accuracy and improve A/R days.  This access system plugs into all major HIT systems including Cerner, and EPIC and features focused ways to increase patient collections, reduce bad debt, strengthen patient advocacy, and improve staff performance and job satisfaction.  You can read an overview about “Winning the Battle: Hospital Patient Access Best Practices”, and also request a data sheet about the SSI Access Director for review by your patient access management team.


Your Patient Access Management Opportunity

We see our hospital clients struggling to upgrade both their systems and processes to help patients unable to pay in full for services. In our thinking for a solution, we focus on smart ways to get ahead of the curve up front — in patient access. Here’s why.

Winning the Battle: Hospital Patient Access Best Practices

What are some hospital patient access best solutions?  In a nutshell, smart technology, a financial focus, and staff training in a culture that puts patients’ needs first. The devil is in the details, so we’ve prepared this comprehensive overview to help you decrease denials, shorten A/R days, and collect more up front at point of service.

Excessive Healthcare Costs Burden Hospitals

Excessive healthcare costs continue in the United States. What can be done about it? While administrative burdens do suggest a single payer solution, there are other factors that can help, including pricing transparency and pharmaceutical prices. Why are there so many unneeded medical tests being performed?

SSI Releases Access Director, a Patient Access Solution

Access Director helps providers manage patient encounters efficiently to achieve full patient financial clearance and prevent front-end revenue leakage. An integral part of SSI’s enterprise revenue cycle suite, Access Director can function as a stand-alone SaaS platform with an intuitive user interface or can be integrated into a provider’s existing host system/HIS with single sign-on functionality.

05.01.18 • Press Release

Access Director helps providers manage patient encounters efficiently to achieve full patient financial clearance and prevent front-end revenue leakage.

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Rising Healthcare Costs Impact Patients and Providers

Financial perils in the healthcare industry continue. Costs rise. Deductibles increase. Hospital debt forces closures. The impact of soaring health costs reaches everyone involved, from the providers of healthcare to the patients.

Healthcare Pricing Transparency Progress Slow

Does your hospital offer transparent pricing estimates for prospective patients? Some leading hospitals are already doing this and at some state websites you can compare average costs for procedures at facilities across the state. However, these are the exceptions, so we take another look at what’s going on in the national drive to achieve healthcare pricing transparency.

Healthcare Blockchain On Its Way?

What is blockchain and how might it be used in healthcare? In its simplest iteration, it is a new way to secure healthcare information. But if the big money players including Google’s AI company DeepMind work their magic, it could be a technology that totally transf.orms healthcare as we know it today.

How Medical Necessity Pertains to Patients and Providers

What happens when physicians disagree on what is medically necessary? What’s the difference between outright fraud and failure to accurately meet medical necessity for services that were rendered? Let’s explore these issues in greater detail.

Reversing Losses with Smart Hospital Revenue Cycle Management

Solutions for smart hospital revenue cycle management continue to evolve as technologies, workflow processes, and cross-team integration strategies improve.  Even so, a recent report showed larger hospitals are on average leaving $22 million in revenue capture on the table.  What can be done to address this?

Improving Hospital Point-of-Service Collections

In an era of high deductibles, how do you solve the patient collections problem? One solution is,”when hiring front-of-house staff, Gray [Josh Gray, VP of research at Athena health] suggests establishing expectations and make clear that new hires understand collecting outstanding balances at the time of service is critical and hold them accountable.

Will 2017 Be the Year for Major Healthcare Price Transparency Reform?

Primary goals of healthcare reform include the core principles of reducing healthcare spending and providing a cost-effective, high-quality care. Healthcare price transparency is a key piece to this puzzle in the form of tools that allow consumers to compare prices for healthcare services among multiple providers. Learn more about the outlook for healthcare price transparency in 2017.