In addition, clients can identify and monitor the impact of denied medical claims, view denial trends, manage denials, and determine root causes by accessing the most granular claim and remit data.
Custom work queues automate and simplify the follow-up process and allow staff to easily organize, prioritize, and manage underpayments and denials. With robust reporting capabilities and activities based on user and/or role, organizations can appropriately divide work based on staff experience and expertise and track custom KPIs to determine the success of their efforts to increase net revenue.