Regulatory and commercial audits come in at the discretion of the issuing party, leaving providers overwhelmed by the resulting workload. But instead of merely worrying about the financial impact of payer audits and the resources they require, health systems can, and should, proactively monitor these items and develop a plan of attack to minimize their effect on revenue.
Integrated with all major health information systems, SSI’s audit management tool, Audit Director, enables providers to break down organizational silos and improve collaboration across the enterprise. Users can ensure timely filing by seamlessly tracking existing, and incoming, audits and protect revenue with complete visibility into audit-associated revenue risks. Audit requests can be moved electronically among departments for uninterrupted workflow, while supporting documents can be scanned and attached. Users also benefit from the appeals management tool which provides the ability to store payer-specific appeal letters and streamlines the appeal package process for tracking wins and losses.