The SSI Group and PatientPay Partner to Offer End-to-End Payment Services

Partnership enables healthcare providers to increase collections while driving down cost for patient payments from one platform

02.22.18 • Press Release

The SSI Group and PatientPay, two industry leaders in revenue cycle management (RCM) and end-to-end patient payment solutions, have announced a new partnership to deliver a more seamless experience for both patients and healthcare providers.

The combined expertise and payment technologies will help providers increase collections and reduce cost for patient payments by providing greater visibility and flexibility for patients.

“With the increased financial responsibility associated with high deductible health plans, the ability to communicate this responsibility and effectively collect payments is critical to effectively managing the provider revenue cycle,” said Jimmy Lyons, CEO and President at SSI. “The integration of PatientPay’s solution into SSI’s revenue cycle offerings will provide our clients with a single platform where they can manage both claims and patient payments.”

Lyons adds that by integrating PatientPay’s technology into SSI’s offerings, provider organizations can provide patients with a higher level of service and insight into their payment responsibilities and payment options. This includes statement alignment with a patient’s Explanation of Benefits (EOB), insights into a patient’s propensity-to-pay, custom online and print statements, and analytics to continuously increase collection rates. Patients are also given flexible payment options—choices that have proven to increase patient remittances and more importantly their satisfaction.

“SSI understands what’s important to their clients and the industry as a whole,” said Tom Furr, PatientPay’s CEO. “I am impressed with their plan of offering one comprehensive platform enabling the full spectrum of RCM services. We are fortunate to be working with SSI and look forward to our partnership to address the growing patient payment challenges.”

SSI and PatientPay will be attending the HIMSS18 annual conference, March 5-9 in Las Vegas, Nevada, at booth #1929. For more information about SSI, visit

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