Education Tracks
(Please note each session is one hour in length and will repeat)
Session 1
Billing Tips and Tricks
Claims processing has never been this easy. Learn from the experts how to:
- Improve workflow –translation, validation, remits, and secondary billing
- Perform proper maintenance
- Print alignment and printing additional providers on UB04 claims
- Review claim field modifications – POA, NPI, NDC, & 1500 Dental
- Effectively use your Net Billing product
Speakers: Malisa Holbrook and Paula Lee
Session 2
Upgrading from ClickON® Remote to Web based services
Examine options of utilizing ClickON® distributed over a wide area network (WAN) platform vs. a local area network (LAN). This session will take you through the steps of outlining IT requirements and installation steps necessary to upgrade, as well as features of ClickON® in the WAN vs. LAN environment.
Speakers: Bob Totty and Randy Williams
Session 3
Workflow Management
Learn how to improve business operations access and sharing of vital corporate information, easily, accurately and securely through our ClickON® Document Management System (CDMS). Reduce paper and paper handling by electronically storing, organizing and managing documents for your entire enterprise. This session will also cover Claims Attachments processing and workflow from a Business Office perspective. This session will also cover PREVENT – reviewing eligibility, address, authorizations and referrals workflow functionality.
Speaker: Tracey Tillman/Bobby Zimmerman
Session 4
Operation Assessments
An operational assessment begins with an analysis of current processes and the evaluation of effective utilization of SSI products in the workflow. Discover effective built-in tools in our products that will streamline processes and effect claims processing and reconciliation.
Speaker: Ryan Brightman
Session 5
Regulatory Updates
This session will brief attendees on the status of currently pending regulatory issues and provide a brief overview of the following topics: NPI, 5010, ICD-10, Claims Attachments, CORE/CAQH initiatives, NIST, EHRs, RTCA, WEDI and HIMSS updates. The information provided will help guide you through the maze of initiatives that lie ahead.
Speaker: Mary Hyland
Session 6
Reports Management
As part of our ClickON® Claims Status Module, Claims Editor, PREVENT and EDI Tracker, built-in reporting tools provide a flexible, scalable, auditable and robust information to easily extract data for analysis and reporting.
Find out how you can easily obtain batch and claims status information, view and retrieve ERA files for posting, create a customizable report, or use the report scheduling option to automatically run your report on designated days/times.
Speakers: Susan Scott and John Thomas
Session 7
Cash Flow - Revenue Management
The future of the business office will require an understanding of how the self-directed (high-deductible) health plans work. In 2007, 43% of employees adopted these high deductible plans as their latest response to combat the rising cost of healthcare premiums. Explore the needs of the future, how do you meet real time demands for information, and explore methods of accessing funds. A real world example of customer service, “the right way” will be examined.
Speakers: Mike Ruggles and Scott Escobio
|