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Hosted Claims Management
Don’t let the pain of change scare you.
The prospect of heaping more responsibility on an already over-worked I.T. staff is enough to make most healthcare enterprises recoil. However, SSI’s new ClickON® Hosted Management Service helps make changing claims software vendors far less painful by remotely hosting your claims transmission application for you, as well as providing 24/7 technical support and handling all ongoing updates and maintenance.
The SSI Group (SSI) has extensive experience hosting and managing claims operations for healthcare organizations utilizing SSI’s ClickON ® Technology. The results have been outstanding for these healthcare organizations: reduced need for IT support, improved business continuity planning in the event of disasters and focused effort by business office on the fiscal success of the enterprise.
SSI has taken its success of hosting and managing claims operations a step further by offering this innovative service in a fully packaged solution – ClickON Hosted Management Service. As an all-payer management solution, SSI hosts a healthcare provider’s ClickON Direct claims transmission and ClickON Claims Editor applications at its corporate Data Center. Claims management is then put at the fingertips of providers/clients utilizing the ClickON Claims Editor at their facility. Clients are able to bill, edit claims, work secondary claims, and utilize any other SSI applications (which may also be hosted at SSI) at their facility.
Advantages of ClickON Hosted Management Service include:
24/7 Accessibility and Operations supported with Staffed personnel
Business Continuity program for uninterrupted operations
Detailed security planning for network, data and physical infrastructures
Highly knowledgeable staff
Industry knowledge of payer interfaces and reports including:
- Web-based claim/transmission tracking
- Daily Balancing with proprietary reports (277/997 transactions)
- Direct E-Notification of acceptance to senior management (site/facility)
- Senior management productivity reports (daily/weekly/monthly) of sites/facilities
- Provider dictation of transmissions/scheduling for optimization
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